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How service design can help municipalities

  • 1.  How service design can help municipalities

    Posted 14-09-2021 09:53

    Interested how Service Design can help us transition to a sustainable society?

    This case is for you. By 2030, half of the material streams in Dutch municipalities need to be circular, to reach full circularity by 2050. But how do we reach this visionary goal?

    The municipality of Apeldoorn asked Koos Service Design to help make this goal concrete and align all stakeholders to get started.

    In this case study we will reflect on our learnings, both from the consultant's and the client's side. We will finish with clear pointers for the role of service design in the transition to a sustainable society. 

    This is a 60-minute online program presented on Thursday 16 September from 12 noon (London (UK) Timezone, currently British Summer Time (BST)).

    Chris Champion
    Secretary General
    International Federation of Municipal Engineering
    IPWEA Asset Management Pathway